Investigating
Uneven pavements
Reported via mobile in the Pavement damage category anonymously at 21:38, Fri 12 December 2025 ; (there is no pin shown as the user did not use the map)
Sent to Bath and North East Somerset Council less than a minute later. Council ref: 8540930.
Alll the pavements in wells high street are either damaged or uneven this is the second time I have fallen on these pavements and tonight I’ve bruised both knees chest and pulled my back which is very painful.
These pavements need urgent attention before someone seriously hurts themselves.
I work and pay my taxes and won’t be happy if I need time off of work and not get paid.
Look forward to hearing what’s going to happen
Updates
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Thank you for your report. We will review the details you submitted and will inspect the site if necessary. You can support our investigation by providing as much detail as possible. If you can provide any extra information, please add an update to this report.
We respond to 9 out of 10 reports within 10 working days, once we have decided on the best course of action. You can visit our website to find out what we do and why it can take longer than you might expect. https://beta.bathnes.gov.uk/ how-we-deal-problems-road-network
State changed to: In progress
Posted by Systems Team at 21:38, Fri 12 December 2025
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Good Morning
We are sorry to hear about your incident on Wells High Street. Unfortunately this area is covered by Somerset Council and your enquiry will need to be addressed to them via their portal.
Thank you
Kin dREgards
Highways
State changed to: not the council's responsibility
Posted by Bath and North East Somerset Council at 09:22, Mon 15 December 2025
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We've looked into this report and are investigating the issue.
We will update this report once we decide what action to take.State changed to: Investigating
Posted by Systems Team at 09:22, Mon 15 December 2025
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