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Poor road surface along Norton Lane

Reported via desktop in the Potholes & road surface category anonymously at 22:02, Monday 16 February 2026

Sent to Bath and North East Somerset Council less than a minute later. Council ref: 8935291.

The road surface along Norton Lane has been steadily declining for years and it is now verging on dangerous. The area marked is especially bad, where the car forcefully jolts and it feels like it is a matter of time before it causes damage.

Updates

  • Thank you for your report. We will review the details you submitted and will inspect the site if necessary.

    We respond to 9 out of 10 reports of potholes and road surface issues within 10 working days, once we have decided on the best course of action. You can visit our website to find out what we do and why in some cases it can take longer than you might expect. https://beta.bathnes.gov.uk/ how-we-deal-problems-road-network

    You can support our investigation by providing as much detail as possible. If you can provide any extra information, please add an update to this report.

    State changed to: In progress

    Posted by Systems Team at 22:02, Monday 16 February 2026

  • On closer inspection, the affected area is actually 150m down the road (away from Chew Magna), but I can't move the pin.

    Posted anonymously at 07:49, Wednesday 18 February 2026

  • Thank you for your report. We have investigated your issue and have passed the details onto our contractor. They will plan and complete any necessary work. We will update your report when the contractor has completed the work. We respond to 4 out of 5 reports within 30 working days, once we have decided on the best course of action.

    You can visit our website to find out what we do and why it can take longer than you might expect. https://beta.bathnes.gov.uk/ how-we-deal-problems-road-network

    State changed to: Action scheduled

    Posted by Systems Team at 12:25, Wednesday 18 February 2026

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