Pot holed

Updates

• Thank you for your report. We will review the details you submitted and will inspect the site if necessary.
  
  We respond to 9 out of 10 reports of potholes and road surface issues within 10 working days, once we have decided on the best course of action. You can visit our website to find out what we do and why in some cases it can take longer than you might expect. https://beta.bathnes.gov.uk/ how-we-deal-problems-road-network

  You can support our investigation by providing as much detail as possible. If you can provide any extra information, please add an update to this report.

  State changed to: In progress

  Posted by Systems Team at 20:59, Monday

• Thank you for your report. After investigating, we have concluded that your issue does not require immediate attention. However, we have included this issue in our plans for future works.

  This means that your issue will be resolved during routine works scheduled for the area. We have now closed your report, but please visit our website to find out what we do and how we make our decisions https://beta.bathnes.gov.uk/ how-we-deal-problems-road-network

  State changed to: Internal referral

  Posted by Systems Team at 09:20, Tuesday

• Thank you for your report. We have investigated your issue and have passed the details onto our contractor. They will plan and complete any necessary work. We will update your report when the contractor has completed the work. We respond to 4 out of 5 reports within 30 working days, once we have decided on the best course of action.

  You can visit our website to find out what we do and why it can take longer than you might expect. https://beta.bathnes.gov.uk/ how-we-deal-problems-road-network

  State changed to: Action scheduled

  Posted by Systems Team at 09:20, Tuesday