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Potholes and poor road surface condition

Reported via mobile in the Potholes & road surface category anonymously at 20:14, Monday 18 May 2026

Sent to Bath and North East Somerset Council less than a minute later. Council ref: 9472756.

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Photo of this report zoom
Photo of this report zoom

Significant potholes and road damage along Horsehoe Walk- particularly unsafe for cyclists

Updates

  • Thank you for your report. We will review the details you submitted and will inspect the site if necessary.

    We respond to 9 out of 10 reports of potholes and road surface issues within 10 working days, once we have decided on the best course of action. You can visit our website to find out what we do and why in some cases it can take longer than you might expect. https://beta.bathnes.gov.uk/ how-we-deal-problems-road-network

    You can support our investigation by providing as much detail as possible. If you can provide any extra information, please add an update to this report.

    State changed to: In progress

    Posted by Systems Team at 20:14, Monday 18 May 2026

  • We have looked at this issue and included it in an existing programme of work.
    The report is now closed, further comments may not be monitored.

    State changed to: Internal referral

    Posted by Systems Team at 13:34, Wednesday 20 May 2026

  • Thank you for your report. We have investigated your issue and have passed the details onto our contractor. They will plan and complete any necessary work. We will update your report when the contractor has completed the work. We respond to 4 out of 5 reports within 30 working days, once we have decided on the best course of action.

    You can visit our website to find out what we do and why it can take longer than you might expect. https://beta.bathnes.gov.uk/ how-we-deal-problems-road-network

    State changed to: Action scheduled

    Posted by Systems Team at 13:34, Wednesday 20 May 2026

  • We have looked at this issue and included it in an existing programme of work.
    The report is now closed, further comments may not be monitored.

    State changed to: Internal referral

    Posted by Systems Team at 13:35, Wednesday 20 May 2026

  • Thank you for your report. We have investigated your issue and have passed the details onto our contractor. They will plan and complete any necessary work. We will update your report when the contractor has completed the work. We respond to 4 out of 5 reports within 30 working days, once we have decided on the best course of action.

    You can visit our website to find out what we do and why it can take longer than you might expect. https://beta.bathnes.gov.uk/ how-we-deal-problems-road-network

    State changed to: Action scheduled

    Posted by Systems Team at 14:35, Wednesday 20 May 2026

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