In progress
Street lights still not working
Sent to Bath and North East Somerset Council less than a minute later. Council ref: 9673477.
Street lights still not working
Updates
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Thank you for your report. We are investigating this issue and will keep your report updated throughout the process.
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Further to above, our contractors attended on Friday 26th and replaced a fuse. We would be grateful if you could add a note here to confirm if the lights have been working the last few nights.
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The lights are still not working, so the fuse did not fix the problem, the have not worked since the power cut at the bottom of the road back in mid May.
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Thank you for this information. We have reported this to National Grid again an await attendance and feedback.
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Can we have an update on the lights being fixed please, they have not been working for 2 months now.
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Further to above, we are waiting an update from National Grid about their attendance. We shall add this information here when available.
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National grid have provided and update as below:
We originally came out to site and carried out 2x straight joints on our network which got all lights back on. Since this repair has not worked, operatives have been visiting site every other day in regard to fuses and from this we are trying different ways to locate the fault to answer as to why the fuses are not holding.
Please do reassure residents we are doing a lot of work and investigating to get this fault rectified
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Street lights are still not working & Ive not seen National Grid engineers for weeks on the road, Definitely not 'every other day'
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Further to above, our contractors confirm there is still no power supply to columns at this location. We have send another report to National Grid about this and await their attendance.
Thank you for your patience in this matter.
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